- Artificial intelligence has impacted various sectors like education and healthcare in recent years.
- The AI-backed healthcare system can improve patient nursing and increase hospital productivity.
Artificial intelligence in sectors like healthcare enables robotic arms and medical chatbots to assist in medical procedures such as surgeries. Meanwhile, it helps in teaching a practical syllabus to hospital residents. AI is anticipated to take over the healthcare industry soon. Governments of different nations have started investing millions of dollars to integrate AI into the healthcare system.
What Are Medical Chatbots?
Medical chatbots are AI-backed conversational algorithms that help patients, insurance companies, and healthcare systems provide easy connections. These chatbots can increase productivity and also provide related healthcare information while being accessible to stakeholders at the right time and place.
One of its best examples is the use of AI chatbots to find a compassionate way to break news to the patient, as reported by the New York Times. Nowadays, it’s showing wide-scale integration as doctors are utilizing different use cases of OpenAI’s viral inventions launched in November.
Why Is It Important In The Healthcare Industry?
In recent years, AI-based virtual assistance via chatbots has taken the healthcare industry by storm. It’s facing wider adoption across institutions like hospitals, labs, pharmacies, nursing homes, etc. Another good reason is that, in the age of digitizing the user experience, customers mostly require fast and convenient interactions.
According to an extensive study by Verified Market Research, the AI-backed healthcare chatbot’s market size recently had an evaluation of approx. $194.85 million in the year 2021. Meanwhile, it is anticipated to reach a value of $943.64 million by the year 2030, with a consistent CAGR growth of about 19.16% between 2022 and 2030.
ChatGPT is a state-of-the-art language model that unlocks numerous possibilities and benefits with wide-scale applicability in the healthcare and medicine sectors. It has vast potential to assist medical professionals in several tasks, such as diagnosis, patient monitoring, medical education, and many more.
Role Of ChatGPT In Healthcare
Artificial intelligence-based chatbots like ChatGPT enable a distinct approach for patients to receive proper nursing and healthcare at the right time. Nowadays, one has seen chatbots pop up on a website whenever one opens it. These chatbots are assigned to ask basic queries like, “How can I help you?” “What are you looking for?” etc. In the medical field, chatbots are expected to have various forms.
These bots perform several tasks like appointment scheduling, billing, and patient interaction. AI bots mimic and replicate human conversation via text and voice commands. Unlike humans, these chatbots are available 24/7 in any geographical condition. These chatbots are designed with predefined FAQs and answers to adapt human-like responses.
Sectors like healthcare provide processing ability to numerous amounts of patient data through a conversation loop to recreate opportunities. Nick Desai, CEO of Heal, introduced a telemedicine platform said to be a digital primary care. This technology provides an irreplaceable value to the doctor-patient interaction and enables a doctor’s data-driven decision assistance.
Conclusion
With the emergence of different Web3 and artificial intelligence-based applications, various sectors are being revolutionized, and healthcare is one of them. It can not only assist the patients and doctors via chat and voice support but is also anticipated to become an AI and ML-based tool that could assist in patient treatment and surgeries via robotic arms. But every technology has its pros and cons, and so does AI. This technology is still undergoing some major technical development before its complete integration.
